COVID-19 Safety Measures
As a food manufacturing business, we've always been extremely careful of our safety measures, hygiene and disinfection practices. In light of COVID-19, we've added some new standard practices to our facility and process.
DISINFECTION OF PREMISES
Our factory is cleaned with industrial grade disinfectants multiple times a day, including all high-touch surfaces and floors.
All staff is mandated to wear hair nets and masks at all times and gloves for specific functions. We have a two-hourly hand-washing routine which is mandatory for all staff and supervised by management.
SIZE OF TEAM
Since the lockdown, for the safety of our teams and their families, we are careful to minimize our contact with anyone that doesn't live with us.
MANUFACTURING AT HIGH HEAT
Our nut butters go through a unique process that involves exposure to high heat which helps to make them safer. They are immediately cooled and sealed into their jars before they are stored.
SAFETY OF YOUR PACKAGES, ONCE RECEIVED
Your parcels are traveling across a fair distance and with multiple delivery agents and middlemen. We recommend that you take all the safety measures such as wearing a mask while accepting the parcel, as well as disinfecting the outer box after receiving it.
We endeavour to provide you only the best ingredients, the highest standard of safety and quality in all our products. In case you have any comments, suggestions or questions, please do feel free to reach out to us via our Contact Us page.
We predict you have some questions. Don't worry, we've got the answers.
What do you mean by 'Natural' & 'Clean' label?
Happy Jars recipes use natural ingredients - the kind you can eat directly. Clean label refers to our commitment to using as few ingredients as possible and making sure those are all real food - not chemicals and formulations.
We use peanuts, almonds, cashews, jaggery, dark chocolate & salt which are all things you'd find in your own kitchen and use in your cooking. There are no added oils, hydrogenated fats or preservatives in any of our products.
Does the oil on top of my jar mean it's spoiled?
Oil separation is actually a good thing and is proof that you are eating a natural product. It happens because there are no added emulsifiers to keep the ingredients mixed in together after they are blended. Don't throw that oil away - mix it back into the nut butter so you maintain that creamy consistency. You may also see a thin layer of oil on our dessert bites which comes from the nuts we use in the recipe.
Do nut butters have dairy or butter in them?
Nope. Happy Jars products are dairy free and vegan. They are called nut 'butters' because many people use them as a healthier alternative to regular butter.
Peanut butter is fattening, right?
Did you know 9 out of 10 nutritionists recommend eating nut butter for weight loss & healthy diets? Here's why.
Nuts have good fats present in them naturally - the kind of fat our bodies need for strength and well being.
Happy Jars peanut butters have no hydrogenated fats, palm or refined oils added. So you're getting only the good, heart-healthy fats.
So no, peanut butter is not fattening if you add it to a balanced diet in moderation.
Can I eat Happy Jars if I'm Diabetic?
The unsweetened peanut, almond and cashew butters are made with just pure nuts with no sweetener added - not even fake substitutes. Those are usually considered safe to eat for diabetics and people avoiding sugar. However we always suggest that ou consult with your doctor just to be sure.
Why is the peanut butter so sticky?
You may find Happy Jars sticking to your mouth more than other store-bought brands and that's because we don't add any oil or hydrogenated fats. So eating Happy Jars is like eating a mouthful of nuts. Bliss.
What if I'm allergic to peanuts?
Oh no! In that case, please don't eat peanut butter although we'd love for you to buy a jar for someone else and wistfully watch as they devour it :). Just kidding. You could try our almond and cashew butters though, which are also nutrient-dense and delicious.
Why is Happy Jars expensive?
We are obsessed with buying the best possible ingredients, just like you do for your family. Our recipes use natural, real food, like the kind you'd find in your home kitchen. And we don't compromise on quality for cost.
Good things don't come cheap. We use a branded, organic jaggery and a vegan, dark chocolate. We don't use cheap chocolate pastes or compounds. We use 100% Java peanuts which are produced for the export market so they are much more expensive than the Indian Bold variety of peanuts.
All these ingredients lead to a higher cost base, and so we're more expensive in some product categories. But we can promise this - once you taste a Happy Jars peanut butter, you will not be able to eat another brand.
Can I order in bulk?
We have most of our nut butters in 1kg jars, which you can find here. If you would like to order a larger quantity or make a bulk purchase, please contact us at firstname.lastname@example.org or call us at +91 99805 55088.
Where are your products manufactured?
All our products are made in our own manufacturing kitchen in Delhi - that's where the magic happens. Having our own manufacturing gives us the ability to follow our unique production process and deliver the best quality products each time, guaranteed.
Can I get a discount code?
Yes, sometimes you can :). There are different offers running at different points in time and you'll receive them via email or they'll be showing on this website on the top or bottom of the page.
Keep in touch with us on email to receive all the latest offers.
Shipping & Delivery
Do you deliver across India?
Yes we do! If you facing any issues ordering from us, please reach out over email at email@example.com or call on +91 9980555088
Do you have Cash on Delivery?
Yes, we do have COD available for all online orders at an extra shipping charge. We get these charges from the courier partner for processing COD orders back to us as payment.
How long will it take to ship my order?
You will receive an email as soon as your order is dispatched. Please check your spam and junk mail too because emails sometimes sneak in there.
Orders are usually dispatched within 24-48 hours (we do not dispatch on Sundays).
We do our best to have your parcel delivered within 4-5 days.
I received the wrong product.
Ugh, so sorry to hear that! Send our team an email at firstname.lastname@example.org or call us on +91 9980555088. We'll offer you a refund or a replacement - we’ll make sure you’re taken care of!
My order arrived damaged. What should I do?
Ugh, so sorry to hear that! Send our team an email at email@example.com or call us on +91 9980555088. Please send images of the parcel as you received it - outer box & the product damaged inside, & email us at firstname.lastname@example.org within 48 hours of the delivery. We'll offer you a refund or a replacement - we’ll make sure you’re taken care of!
There's a quality issue with my product.
We're so sorry to hear that! Please get in touch with us at +91-9980555088 or email email@example.com. We'll have the product reverse-picked-up from you and bring it back to the factory for a quality check.
Once we taste & quality check it. If found to be compromised, we'll offer you a full refund or a replacement (your choice).
We'll make sure we take care of you and the issue!
How can I cancel my order?
We're sorry to hear you'd like to cancel - please write to us at firstname.lastname@example.org or call us at +91-9980555088.
A cancellation can only be accomodated if the product has not been shipped out from our factory yet. If your order is shipped, we can no longer cancel it.
Post-cancellation refunds will be deposited back to your source account by your bank, usually within 3-7 working days.
Are your jars glass or plastic?
All our jars are food-grade, BPA-free plastic. They are made with virgin
plastic that is 100% recyclable. BPA-free is the same grade that is used for baby feeding bottles so it’s safe when in contact with food.
After finishing the jar, simply wash the jar and use it to store spices, coffee, etc.
When is the best time to consume Happy Jars Nut butters?
Happy Jars makes high protein, healthy food which is great at breakfast and as a 4pm snack. Our nut butters are the perfect high protein breakfast with toast, oats or your protein shake.
Afters Desserts are designed to be had 'after' a meal. It's just the right portion and one bite will kill your sugar cravings and prevent binge eating.
How is Happy Jars different?
When we started in 201 we could not find a natural nut butter without added sugar, preservatives and hydrogenated oil. So we decided to make one for ourselves. We created a simple, delicious recipe which is still being used - our Jaggery peanut butter.
We're different becuase we think about food differently. Diets are shortlived and unhappy. But if you change your relationship with food and make it a positive one, you can learn to eat everything you love, in moderation and without bans.
We are obsessed with buying the best quality ingredients and we will never cut corners for the sake of cost. That's also why some people find Happy Jars expensive. But the cheapest products can never be the best quality.
Is Happy Jars Vegan?
Yes almost all our products are vegan. We use a dark chocolate that doesn't have milk or milk solids. And we use jaggery as a sweetener (not honey).
The only exception is the Almond Berry Chocolate Spread which uses a milk based white chocolate.
Do I need to refrigerate the products?
We have all our products tested at an NABL certified lab at room temperature. They don't spoil for the declared shelf life and are certified for this.
Once opened also, you can leave them on your dining table or kitchen counter, away from direct heat or sunlight.
You can refrigerate them if you like, especially if temperatures go above 50 degrees. But you don't need to.
One word of warning: don't double-dip spoons. Always use a clean spoon to serve yourself from the jar, otherwise it will spoil.
Do you use Dark Chocolate or Compound?
We use real, vegan, dark chocolate that has cocoa and some sugar, no milk or milk solids. We don’t use compounds because they are made with vegetable oils and fats. They're cheaper, but they're not good for your body.
Are all your products Gluten-Free?
Yes, all our products are naturally Gluten-free.